Insurance company increases revenues by optimising traffic flows

One of the UK’s leading insurance companies improves performance, visibility and application controls with Camwey and BlueCoat.

With a revenue exceeding £1bn this customer is leading the UK market in motor, property & life insurance and is known for its innovative use of information systems, and ensuring that its infrastructure can support the company’s focus on customer service as a priority.

The Challenge

They needed to improved application performance and response time, so workers could stay productive and continue serving customers’ needs. They also needed to protect employees from the increasingly sophisticated Web threats targeting their organization almost daily. Most importantly they needed to safe-guard the customer experience on their production websites.

The Solution

Camwey helped them deploy Blue Coat’s Visibility and Secure Web Gateway solutions, which includes the PacketShaper, WebFilter, ProxySG, Content Analysis System and Reporter; gaining greater visibility and control over applications, optimising application performance and bolstering web content security. After an extremely successful trial deployment, they rolled out the Blue Coat solution as the standard for the company.

Benefits

  1. Customer experience assured through QoS
  2. Greater visibility into worker’s application and Internet usage to refine corporate security policies.
  3. Improved application performance to branch offices through prioritisation of business-critical traffic.
  4. Real-time malware protection for 5,000+ employees
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